Hotel Trapp Monteverde
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Sustainability

Enterprise Integrated Policy

Trapp Family is a company dedicated to hosting and feeding visitors in Monteverde, with firm convictions towards fair management of high quality, human resources, environmental responsibility and well-being of the destination. Therefore, we explicitly express our commitment to:

  • The periodic identification of environmental, socioeconomic and economic impacts of the operation, to reduce the negative ones, optimize the positive ones and ensure compliance with legal requirements and other commitments acquired in matters of sustainable development.
  • Effective actions that guarantee the quality of services and continuous improvement through the implementation of an information management system, the measurement and analysis of the opinion of our clients, the continuous search for more accessible rural tourist conditions and experiences to the enjoyment of all our clientele. Incorporate respect for the cultural, historical and archaeological heritage.
  • Ensure a work environment where development and training opportunities are promoted for the work team, integrating employment practices and inclusive employee selection processes. Considering the approach of gender, age, diversity, people with disabilities and conditions of respect that prevent, discourage, avoid and punish sexual harassment behaviors.
  • Support of activities that promote human dignity, actively rejecting the commercial sexual exploitation of children and adolescents, and all kinds of abuse and exploitation in travel and tourism. Likewise, a participation in the destination, the community and external actors that contribute to the local development of the communities.
  • The protection of the environment, including the prevention of pollution, the sustainable use of resources, the mitigation and adaptation to climate change, the protection of biodiversity and ecosystems, the use of native plants, the fight against manipulation, feeding, capture, captivity and illegal commercialization of wild species and prohibited, threatened and endangered species. As well as the rigorous selection of suppliers that ensure products and services consistent with sustainability.

Sustainability report

Learn about our sustainability reports, files available to download below.

2024- Sustainability report - Trapp Family Monteverde (pdf)Descargar
2023- Sustainability report - Trapp Family Monteverde (pdf)Descargar
2022- Sustainability report - Trapp Family Monteverde (pdf)Descargar
2021- Sustainability report - Trapp Family Monteverde (pdf)Descargar
2020- Sustainability report - Trapp Family Monteverde (pdf)Descargar
2019- Sustainability report - Trapp Family Monteverde (pdf)Descargar
2018- Sustainability report - Trapp Family Monteverde (pdf)Descargar
2017- Sustainability report - Trapp Family Monteverde (pdf)Descargar

How is sustainability lived at Hotel Trapp Monteverde?

At Trapp Family Hotel, sustainability is lived every day. It is not just a policy, but an integral way of working, serving, and engaging with our surroundings.

The hotel carries out a process to identify and assess environmental, social, and economic impacts to plan our actions. These actions are planned and implemented through a management system that includes 12 action plans.

Our sustainable practices

✔ Good practices on water and energy management.       

- Monthly consumption records.

- Water-saving devices in showers and faucets.

- Towel reuse policy.

- Rainwater reuse.

- Water quality testing.

- Solar panels.

- LED lighting.

- Motion sensors.

✔  Waste management program.

- Separation by waste type.

- Monthly generation records.

- We support the local recycling center.

- Vermicomposting.

- Biodegradable cleaning products.

✔ Wastewater treatment plant.

✔ We measure and compensate our carbon footprint.

✔ We support health, sports, environmental, and cultural projects in nearby communities.

✔ We provide ongoing training for our staff.

✔ We promote biodiversity protection.

✔ We are active members of the Monteverde Environmental Education Commission (CEAM) and the Monteverde Accessible Tourism Commission.

✔ We are part of the Monteverde Sustainable Alliance (H4).


How to be a Pura Vida tourist?

You are also part of this effort, and every action counts. That’s why we invite you to collaborate with the following: 

1. We are a smoke-free and drug-free hotel.

2. In Costa Rica, the purchase of archaeological artifacts is prohibited.

3. Help us save water. We have a towel-reuse policy.

4. Help us save electricity. Please turn off the lights and devices when leaving your room.

5. Support our waste-separation efforts. When visiting local businesses and tours, please use waste separation initiatives. 

Place recyclable waste here, such as plastic and glass bottles, Tetra Pak containers, aluminum cans (drinks and tuna), clean paper and cardboard.

Place compostable plant-based waste here, such as food scraps, fruits, vegetables, peels and seeds. We produce compost with organic waste.

In the bathroom, you will find a bin with this sign. Please place toilet   paper, sanitary pads, wet wipes, diapers, disposable tissues, dirty cardboard or paper, animal-based waste, and non-recyclable items.

Tips for responsible interaction with wildlife

How to take ethical photographs and selfies with wild animals

Ethical code for photos and selfies cruelty free with wildlife:
https://stopanimalselfies.org/wp-content/uploads/2019/10/AF-codigo-etico-ingles.pdf

Alianza Sostenible Monteverde - H4

It is an alliance of hotels in the area with similar challenges that decided to join forces to maximize their positive impact on the community. Currently, it comprises the Trapp Family Hotel, the Belmar Hotel, and Cala Lodge. H4's mission is to be a leading hotel alliance in sustainability, enabling them to reduce costs, share responsibilities, and multiply the benefits of the actions necessary to achieve the elite level of the Tourism Sustainability Certification.

Awards, programs, certifications

H4 Alliance

This is an alliance of hotels in the region facing similar challenges who have decided to join forces to strengthen their positive impact on the community. Currently, it includes the Hotel Trapp Family, the Hotel Belmar, and Cala Lodge. H4 aims to establish itself as a leading network of hotels in sustainability, facilitating cost reduction, the distribution of responsibilities, and the maximization of benefits derived from the actions necessary to achieve the elite level of the Tourism Sustainability Certification.

Certification of Sustainable Tourism (CST)

The CST aims to strengthen sustainable tourism in Costa Rica. It is a technical tool recognized by the Global Sustainable Tourism Council (GSTC) that evaluates organizations based on their social, cultural, environmental, economic, and developmental work in tourist destinations.

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Blue Flag Ecological Program - Climate Change Category

The Program is an annual award that recognizes the effort and voluntary work aimed at improving hygienic and environmental conditions and mitigating and adapting to climate change.

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esencial COSTA RICA

esencial COSTA RICA is the image with which the country projects itself to the world, promoting tourism, investment and exports, and showcasing Costa Rican culture and identity.

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Code of Conduct Program against the sexual exploitation of girls, boys and adolescents

In Costa Rica, the sexual exploitation of children and adolescents (ESCNNA) is a crime punishable by imprisonment. Tourism companies that promote or facilitate this crime may be barred from operating for 3 to 10 years (Article 168 bis of the Penal Code).

The Trapp Family Hotel has a ZERO TOLERANCE policy toward any form of ESCNNA and is committed to guaranteeing the rights of minors.


Central American Integrated System for Quality and Sustainability (SICCS)

It is a regional initiative to improve the quality of tourist destinations in Central America, promoted by the Secretariat for Tourism Integration and coordinated by the Central American Tourism Council. It involves tourism ministries and industry associations, and works with companies in various tourism services to raise standards and visitor satisfaction.

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Local Organizations

Asociación de Desarrollo Integral de San Luis (ADISL)

The Trapp Family Hotel has maintained a friendly and collaborative relationship with the San Luis community for many years. Since 2013, they have supported the community health post, the Community Rural Tourism Program, and various community activities.

Comisión de Educación Ambiental de Monteverde (CEAM)

CEAM is an inter-institutional commission (public and private) that aims to unify environmental education efforts carried out by different organizations in the area, for the benefit of the community of Monteverde and surrounding areas.

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Instituto de Monteverde (MVI)

The Monteverde Institute is a non-profit educational organization dedicated to promoting sustainability through community initiatives. It develops applied research and community development programs designed for international and Costa Rican students.

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Comisión hacia la Resiliencia al Cambio Climático de Monteverde (CORCLIMA)

 

CORCLIMA is a commission working to help Monteverde reduce its greenhouse gas emissions, capture more carbon than it emits, adapt as quickly as possible, and serve as an example for the rest of the world. The Trapp Family Hotel collaborates with various CORCLIMA initiatives, one of which is the Monteverde Electric Route, by installing an electric vehicle charging station in its parking lot.

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Comisión Monteverde Accesible

The Ecological Blue Flag Program is an annual award that rewards effort and voluntary work aimed at improving hygienic and environmental conditions and mitigating and adapting to climate change. The Trapp Family Hotel received its first Ecological Blue Flag in 2019. Currently, it continues to implement this program to continue being an example for society and promote it in other organizations. To learn more about this program click the button below.

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Comisión Municipal de Emergencias de Monteverde

A commission made up of local stakeholders is responsible for activating emergency prevention and response procedures and communicating weather events affecting the community to the public. The Hotel is a member of this commission through the H4 Alliance.

  • General Info

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